Speak English - Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you use the Speak English mobile application (the "App").

1. Information We Collect

1.1 Information You Provide to Us

When you use the App, we may collect information that you voluntarily provide to us, including:

Account information: When you create an account, we may collect your name, email address, username, and password.
Profile information: You may choose to provide additional information for your profile, such as your language learning goals, proficiency level, and interests.
User content: This includes the audio recordings of your speech, written responses, and any other content you create or submit through the App.
Feedback: When you contact us for support or provide feedback, we may collect your communication and any information you include therein.

1.2 Information We Automatically Collect

When you use the App, we may automatically collect certain information about your device and usage of the App, including:

Device information: We collect information about the device you use to access the App, including the device model, operating system version, unique device identifiers, and mobile network information.
Usage data: We collect information about how you use the App, such as the features you use, the time and duration of your sessions, the lessons and exercises you complete, and your performance on those exercises.
Location information: With your permission, we may collect your approximate location to provide region-specific language content.
Log data: We collect log data including your IP address, access times, and pages visited within the App.

1.3 Information from Third Parties

We may receive information about you from third parties, such as if you choose to log in to the App using a third-party account (like Apple or Google). In that case, we will receive certain information from the third party, such as your name and email address, in accordance with the authorization procedures determined by that third party.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve the App: We use your information to operate, maintain, and improve the App, including to personalize your learning experience, provide you with customized content and recommendations, and develop new features.
To process your payments: If you purchase a subscription, we use your payment information to process your payment and manage your subscription.
To communicate with you: We use your contact information to send you updates about the App, respond to your inquiries, and provide customer support.
To analyze usage: We use usage data to understand how users interact with the App, identify trends, and measure the effectiveness of our features and content.
To protect our users and the App: We use information to detect and prevent fraud, unauthorized access, and other misuse of the App.

3. How We Share Your Information

We do not share your personal information with third parties except in the following circumstances:

Service providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data storage, analytics, and customer support. These service providers are contractually obligated to protect your information and may only use it for the purposes we specify.
Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our users or others.
Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for marketing purposes.

4. Data Retention

We retain your personal information for as long as necessary to provide the App and its services to you, and for other legitimate business purposes, such as complying with legal obligations, resolving disputes, and enforcing our agreements. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and whether we can achieve those purposes through other means.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

Access: You may request access to the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete personal information.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Withdrawal of consent: If we process your information based on your consent, you may withdraw your consent at any time.
Data portability: You may request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us at yingyushuo1512@163.com. We will respond to your request in accordance with applicable law.

5.1 Managing Your Information

You can update your account information by accessing your profile settings within the App. You can also delete your account through the App's settings, which will result in the deletion of most of your personal information, subject to our data retention policies.

5.2 Marketing Communications

If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions in those communications or by contacting us at yingyushuo1512@163.com.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include administrative, technical, and physical safeguards designed to protect against unauthorized access to our systems and data. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this policy, we will notify you by posting the updated policy on the App and, if necessary, by other means such as email. The updated policy will be effective as of the date it is posted. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: yingyushuo1512@163.com