Suanyi

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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you use Suanyi (the "App").

1. Information We Collect

1.1 Information You Provide

When you use the App, we may collect information that you voluntarily provide to us, such as when you contact our customer support or communicate with us in any other way. This information may include your name, email address, and any other information you choose to provide.

1.2 Automatically Collected Information

When you use the App, we may automatically collect certain information about your device and usage of the App, including:

  • Device information: such as your device model, operating system version, unique device identifiers, and mobile network information
  • Usage data: such as the features you use, the actions you take within the App, the time and duration of your use, and other usage-related information
  • Location information: if you allow the App to access your location, we may collect your precise location data

1.3 Third-Party Information

We may receive information about you from third parties, such as service providers that help us operate the App and provide our services. These third parties may provide us with information about your interactions with their services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve the App and our services
  • To understand how users interact with the App and to develop new features and functionality
  • To personalize your experience with the App
  • To communicate with you, including to respond to your inquiries and provide customer support
  • To detect, prevent, and address technical issues and security concerns
  • To comply with applicable laws and regulations

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting the App, analyzing usage data, processing payments, and providing customer support. These service providers are authorized to use your information only as necessary to provide these services to us.

3.2 Legal Requirements

We may disclose your information if we believe that such disclosure is necessary to comply with a legal obligation, to protect the rights, property, or safety of us, our users, or others, or to prevent or investigate possible wrongdoing in connection with the App.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the App of any such change in ownership or control of your personal information.

4. Data Retention

We will retain your information for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of the personal information, the purposes for which we process the personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

5. Your Rights and Choices

5.1 Access and Correction

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You may have the right to access the personal information we hold about you and to request that we correct any inaccuracies in that information. To exercise these rights, please contact us at suanyi2935@163.com.

5.2 Deletion

You may request that we delete your personal information. To do so, please contact us at suanyi2935@163.com. Please note that we may need to retain certain information to comply with legal obligations or for legitimate business purposes.

5.3 Opting Out

You can opt out of receiving promotional communications from us by following the instructions in those communications. Please note that even if you opt out, we may still send you non-promotional communications, such as those related to your use of the App or our services.

5.4 Location Information

You can control whether the App has access to your location information through your device settings. If you disable location access, some features of the App may not function properly.

6. Security

We take reasonable measures to protect the information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a prominent notice on the App prior to the effective date of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: suanyi2935@163.com